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Sales Support Specialist

Santa Fe Springs, CA, US

For 40 years, JANUS et Cie has been an industry leader in design-driven furnishings for the outdoors. The luxury lifestyle brand is now seeking detailed individuals to work in our Sales Support department to support our Sales Specialists in the coordination of accounts in their particular territory.

Under the direction of the Sales Support Supervisor, you will be responsible for the following duties:  Support hospitality, contract, and site sales for independent and outside sales reps, and showrooms as needed. Act as the liaison between the sales reps, purchasing agents, product managers, clients, and client services reps.

Essential Duties and Responsibilities
• Enter or assist with VAM quotes for sales reps.
• Enter or assist with VAM quotes for showroom hospitality, site and contract sales, and residential and/or retail sales as needed.
• Assist independent and outside reps with follow up of all “before-the-sale” issues including pricing, stock status and lead times, freight quotes, selection and samples of finishes and fabrics, custom questions from vendors and product management deptartment, detailed product information, images or tear sheets, terms of sale and receipt of initial deposit.
• Scrutinize incoming client purchase orders to make sure that they are in line with the sales quote; liaise with purchasing agents as needed to revise quote or P.O. prior to finalizing the sale.
• Communicate with client services about new orders; ensure that quotes are properly written and detailed notes are made in the file prior to processing by client services.
• Occasionally run large or complicated orders from start to finish, including writing vendor P.O.s, following up with client/end user, managing deadlines, invoicing for payment, collecting payment, releasing the order to ship when all items are ready to go, tracking shipments and issue resolution should problems arise.
• Assist sales support manager with reporting, training, and strategic planning.
• Assist hospitality clients that come to the showroom, if the sales rep is not available.
• Other duties as assigned.

Education and/or Experience
• Prior experience in project management or sales required; some industry experience desired; some college preferred
• Excellent communication skills both written and oral required
• Ability to read and interpret complex documents, including purchase orders
• Ability to communicate effectively in person and over the phone, with clients, vendors, and coworkers
• Ability to multi-task, work on many projects simultaneously
• Strong attention to detail

Computer Skills
• Excellent computer knowledge and skills in Word, Excel and Outlook

Seriously qualified candidates for this career position who believe they can significantly contribute to the success of a growth-oriented and stable company, recognized for quality and brand leadership may email resume, cover letter, references and earnings history to Marlo Smith, Vice President of Human Resources at

JANUS et Cie is an Equal Opportunity Employer.