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Account Coordinator (E-Commerce)

Santa Fe Springs, CA, US

JANUS et Cie®, a reputable, design-focused leader in the furniture industry, is seeking detailed individuals to work as an Account Coordinator to support our Sales Reps in the coordination of all sales accounts for their particular territory.

For more than 40 years, JANUS et Cie has offered sophisticated, high-end indoor and outdoor furnishings and is growing in all major locations throughout the U.S., catering to the all market sectors. The company has built a solid reputation by presenting world-class products, marketing programs and Brand recognition with exemplary service. The sales team, partnered with its back-up sales support, is peerless and top-of-class in the industry.

Under the direction of the Account Coordinator Supervisor, you will be responsible for the following duties:

• Building and maintaining effective working relationships with sales team, vendors, clients, and end-users.
• Partnering with assigned sales rep to manage the day-to-day activities of all accounts.
• Preparing sales quotes.
• Processing and managing complex orders.
• Invoicing and collecting payments, and releasing for shipment to clients.
• Answering questions regarding changes and status of orders.
• Ensuring thorough knowledge of product lines and options to clients.
• Resolving issues related to order, shipment and payments.
• Other duties as assigned.

The right person for the job will demonstrate the following:

• Flexible, detailed individual
• Hands-on experience with Magento and/or similar eCommerce platforms
• Sense of urgency and the ability to prioritize
• Good judgment and the ability to make timely and responsible decisions effecting the needs of the customer
• Able to build relationships with colleagues and clients
• Able to juggle multiple projects and handle pressure without letting it distract from the quality of work
• Self-motivated and able to work with minimal supervision
• Great customer service and communication skills
• Be very process-driven but flexible to adapt to changes with vendor process/systems

College accounting experience preferred. Experience in home furnishing/design industry a plus.

Seriously qualified candidates for this career position in an important growth-oriented, stable company, recognized for quality and brand leadership, may email resume and cover letter to Marlo Smith, VP of Human Resources at:

JANUS et Cie is an Equal Opportunity Employer.